Answers to frequently asked questions about our reception center. For more information, do not hesitate to contact us.

The owners are present in the farm?
The owners live in the farm.

How should we do to book a room or apartment?
Directly using the contact details on the contact page. It is also possible to book online on the Booking website (book online).

What is the check-in and check-out time?
Check-in: from 15,000 to 19.00. In case of arrivals on time other than indicated, please let us know in advance.
Check out: before 10.00. In case you need to stay longer, just make arrangements to allow the best performance of our activities based on availability.

Is it possible to arrive during the night?
We are advised in advance.

When do I have to pay the balance of the stay?
The balance of the stay is preferable on arrival or otherwise to be made at least one day before departure.

I can pay with a credit card?
Yes, we accept major credit cards, Visa, MasterCard, Maestro and CartaSì.

Is the city tax included in the rate?
No, the tourist tax is never included in the rate of stay. A Tourist Tax of € 1.50 per person, per night and only for the first three days is applied. Children under 12 years of age are not subject to payment of the contribution.

Is it possible to arrive one day after the booked date or leave before the booked departure date?
In case of early departure or late arrival, the booked period must be paid 80%.

Is it possible to renounce the stay?
In case of renunciation, the deposit is refunded: 100%, following a written communication received at least 40 days before the reserved period, at 50% upon written communication received at least 30 days before the reserved period.

Can you smoke in the apartments?

Are pets allowed?
Yes, we welcome you gladly and cats by telephone contact.

Is it possible to rent a car?
For those wishing to travel to Siena, our shuttle service is available.

Is there a swimming pool in the farm?
Yes. In the farmhouse the swimming pool is private and reserved for guests of the farm.

Can children enter the pool?
Yes, but only if accompanied by parents. We can not be held responsible for the unattended access of children to the swimming pool and to objects that are left behind.

Where is breakfast served?
Breakfast is served in the rooms of our Osteria. For special needs - eg: food intolerances - please report our staff in advance.

Until what time is it possible to have breakfast?
Until 9.30.

Is there a restaurant in the farmhouse?
Yes, recently renovated, it also offers the B & B service: view.

How far is the nearest village?
The farm is located 1.5 km from Siena, a city with all services, supermarkets, restaurants, pharmacies, laundries, etc.

Are the apartments and rooms all on the ground floor?
Yes, the rooms and apartments are all on the first floor.

What facilities do the apartments have?
The apartments are equipped with all the linen for the beds and the bathroom, with a weekly change. The kitchenette is complete with dishes, glasses, cutlery, pots, etc.

Is there a refrigerator in the rooms?

Do the rooms and apartments have air conditioning?
Only the rooms have air conditioning.

Are the prices per room or per person?
Prices shown are per room, include accommodation, breakfast and daily cleaning.

Are the rooms heated in winter?

Is there a parking lot?
Yes, there is ample parking inside the structure.

Where is the nearest bus stop?
At 300 meters

What languages ​​are spoken at reception?
Italian, English and French

Is the structure in a panoramic position?
The farm is located in a splendid panoramic position from which you can admire the typical landscape of the Tuscan countryside.

Are there any industrial sites nearby?
Absolutely not.

Are the cleaning done in the apartments during the week?
Yes, on request.

Is it possible to change the linen (sheets and towels) during the week?
Yes, on request.

Is it possible to taste typical products such as wine and oil?
Yes. In the farm you can taste and buy some typical products, such as wine and oil produced, from our vineyards and olive groves as well as the products grown on our farm.